CarrolltonRecruiter Since 2001
the smart solution for Carrollton jobs

Consumer Collections Representatives

Company: Nissan Motor Acceptance Corporation
Location: Carrollton
Posted on: April 28, 2020

Job Description:

With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. Nissan is always looking for great talent to join our Consumer Collections team in Dallas, TX. The type of roles we normally recruit for include: Front End Collections Representative " In this role you will be demonstrating effective methods of ensuring NMACs profitability and portfolio strength by reducing delinquency, collect on delinquent payments from lease or retail customers that are 5-29 days past due, and effectively handle in- and outbound calls while contributing to building brand value and achieving enduring profitable growth. Mid Stage Collections Representative " In this role you will be responsible for negotiating resolutions for accounts that are 30-59 days past due. Also for providing customer service by adhering to a ten-step call plan and by demonstrating NMAC/IFS Core Values while contributing to building brand value and achieving enduring profitable growth. You will also be responsible for making a standard number of outgoing phone calls on delinquent accounts while staying available for incoming phone calls. Resolve delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and customer. Research and resolve customer disputes. Late Stage Collections Representative " In this role you will be responsible for negotiating resolutions for accounts that are 60-89 days past due, providing customer service by adhering to a ten-step call plan and by demonstrating NMAC/IFS Core Values while contributing to building brand value and achieving enduring profitable growth. You will also be responsible for maintaining standard delinquency percentages, clearance ratios and repossession ratios for individual portfolios, thereby achieving standard scores on Quality Assurance phone monitors. Locates valid phone numbers and addresses for displaced customers through skip tracing. Loss Recovery Representative " In this role you will be responsible for being knowledgeable of laws that regulate the automotive collection industry; such as, FDCPA, GLB, FCRA, FACTA, Federal Bankruptcy Laws, IRS 1099-C Regulations, federal and state repossession and collection laws. You will also be responsible for the mastery of inbound/outbound call activities and queue management, possess strong negotiation, excellent communication, planning, organizational and follow-up skills. Minimum Qualifications: Job Knowledge and Skill - Level of understanding of auto finance and collections sufficient to administer accounts that have insurance deficiency issues and/or are delinquent. Must be able to diagnose situations and apply appropriate collection tools while adhering to all Federal and State regulations as well as company policy. Good oral / written communications, listening and interpersonal skills. Good conflict resolution and negotiation skills. Good organization and problem solving skills. Demonstrated ability to take a responsive customer service approach to work activities. Experience - Two or more years of Collections experience preferably in an automotive finance industry or one year experience in NMAC Consumer Communications. Education - High school diploma required; BA degree preferred. Computer Usage - Requires working knowledge of word processor, and other related PC applications, etc. to access and analyze data in multiple products and screens. Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today. All of us at Nissan " regardless of functional area or expertise " share a passion to design, manufacture, and sell high-performance vehicles. It is Nissans policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. Visa sponsorship for this position is not available at this time. Please follow this link to apply: https://nissan.wd5.myworkdayjobs.com/nissanjobs/job/Dallas-NMAC/Consumer-Collections-Representative_R00004735

Keywords: Nissan Motor Acceptance Corporation, Carrollton , Consumer Collections Representatives, Accounting, Auditing , Carrollton, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Senior Consultant, International Income Tax
Description: The International Income Tax Senior Consultant Senior Consultant is responsible for preparation and review of international tax planning documents and presentations, researching tax issues, responding (more...)
Company: Ryan, LLC
Location: Dallas
Posted on: 05/24/2020

Senior Specialist, Claims and Fraud Operations
Description: Description Summary of Responsibilities: ul li The Fraud Investigator I will assist in the investigations of reported, alleged, or suspected fraud as it relates to or impacts Santander Consumer USA (more...)
Company: Santander Holdings USA Inc
Location: Wilmer
Posted on: 05/24/2020

Management Leaders - Own Your Own Franchise
Description: Own A Franchise 40 BUSINESS CATEGORIES PROVEN BUSINESS MODELS FIND OUT HOW BUSINESS OWNERS CAN EARN MORE Have you ever thought about owning your own business If so, now is the perfect time to look into (more...)
Company: WilliamsonHeckt
Location: Dallas
Posted on: 05/24/2020


Talent Acquisition Leaders - Become a Franchise Owner
Description: Own A Franchise 40 BUSINESS CATEGORIES PROVEN BUSINESS MODELS FIND OUT HOW BUSINESS OWNERS CAN EARN MORE Have you ever thought about owning your own business If so, now is the perfect time to look into (more...)
Company: WilliamsonHeckt
Location: Dallas
Posted on: 05/24/2020

Senior Representative Collections
Description: Description Job Family: Business OperationsResponsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness (more...)
Company: Santander Holdings USA Inc
Location: Grapevine
Posted on: 05/25/2020

Own Your Own Franchise
Description: Own A Franchise 40 BUSINESS CATEGORIES PROVEN BUSINESS MODELS FIND OUT HOW BUSINESS OWNERS CAN EARN MORE Have you ever thought about owning your own business If so, now is the perfect time to look into (more...)
Company: WilliamsonHeckt
Location: Dallas
Posted on: 05/25/2020

Financial Services Professional - MBA Fast Track
Description: At New York Life Insurance Company, we're dedicated to prudent financial management and impeccable service. We're looking for leadership-oriented individuals to join our Fast Track Management Program. (more...)
Company: New York Life
Location: Burleson
Posted on: 05/24/2020

Director - Federal Income Tax and Accounting Methods
Description: This role is based in Dallas, Texas, and requires strong Federal Tax Experience and Accounting Methods br br Job Profile Summary: br br The Director, Federal Income Tax and Accounting Methods (more...)
Company: Ryan, LLC
Location: Dallas
Posted on: 05/25/2020

Senior Representative Collections
Description: Description Job Family: Business OperationsResponsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness (more...)
Company: Santander Holdings USA Inc
Location: Azle
Posted on: 05/24/2020

Tax Manager
Description: OVERVIEW br The Senior Manager, Global Tax Provision will be primarily responsible for the Company's compliance with all IFRS reporting requirements. This role will be involved with all aspects of the (more...)
Company: NTT DATA Corporation
Location: Plano
Posted on: 05/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Carrollton RSS job feeds