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Remote Marketing Retention Specialist

Company: VirtualVocations
Location: Carrollton
Posted on: July 28, 2022

Job Description:

An online marketing company is in need of a Remote Marketing Retention Specialist.

Individual must be able to fulfill the following responsibilities:
Respond promptly to Retention inquiries via telephone, email, and cases
Handle inbound cancellation/downgrade calls from existing customers
Identify reasons for cancellation and overcome objections in an effort to retain customers
Qualifications Include:

Must not be on any attendance or performance plans
Excellent organizational and time management skills
Ability to multitask, attention to detail
Solid math and problem solving skills, as well as understanding of financial principles
Demonstrate superior verbal and written communication skills, problem solving skills and flexibility
Ability to maintain an excellent work ethic and display integrity in a professional environment

Keywords: VirtualVocations, Carrollton , Remote Marketing Retention Specialist, Advertising , Carrollton, Texas

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