Infrastructure Engineer

Company: AmerisourceBergen Corporation
Location: Carrollton
Posted on: March 9, 2023

Job Description:

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!What you will be doingThe role is for a junior technician with personal growth opportunities. The Junior engineer will take personal responsibility and run collaborative activities as well as solve real business challenges, learn new things and find solutions together with their colleagues.The role works on a shift pattern (no night shifts) of 3 or 4 12-hour days a week, every second weekend included. Monday, Thursday, Friday - Tuesday, Wednesday, Saturday, Sunday. PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform routine maintenance tasks.
• Assists Level 1 to Level 2 infrastructure engineers in event, incident, request and change management.
• Assists in installing, configuring and testing infrastructure modifications.
• Works with impacted areas to ensure proper communication/review of requirements and support.
• Evaluates technical requirements for incidents and requests to determine the impact to the infrastructure including equipment redundancy and capacity requirements.
• Makes recommendations to improve operational reliability and performance and participates in investigations as needed.
• Assists team with ITSM data gathering and presentation.
• Analyzes metrics to understand and identify opportunities for performance improvements.
• Assists in suggesting requirements, methods and procedures for routine maintenance.
• Recommends operational metrics.
• Investigates alternative methods to expedite problem resolution.
• Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
• Researches, analyzes and recommends the implementation of software or hardware changes to rectify current problems or similar future problems.
• Reviews checklists and scripts and updates as needed.
• Documents new or modified infrastructure solutions, modules, test activities/results and other areas such as error handling.
• Participates in trainings or handover sessions needed to support AB infrastructure.
• Ensures all documentation is delivered according to specified guidelines.
• Assists in documentation reviews and audits and also helps to update it as needed. What your background should look likeShould have an academic degree in IT or technology. Candidate can be a recent graduate, finishing degree or have some prior work experience. Minimum 1 year of experience in one or more technology towers Windows, Linux, Network, VMware, Storage. Any IT certification is an advantage.
  • Basic understanding of IT concepts
  • Passionate about technology
  • Good analytical and problem solving skills
  • Good interpersonal skills, effective team player
  • Good presentation skills with attention to detail
  • Ability to prioritize work load
  • Very good social ability and a great interest in building relationships
  • Highly motivated, learn quickly and are always solution-oriented
  • Understanding of ITSM is a plusAs of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proofof completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medicalreason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process toapply for an exemption/accommodation. What AmerisourceBergen offersWe offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit .ScheduleFull timeAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services CorporationEqual Employment OpportunityAmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Keywords: AmerisourceBergen Corporation, Carrollton , Infrastructure Engineer, Engineering , Carrollton, Texas