Operations Manager

Company: NTX Embedded
Location: Carrollton
Posted on: May 11, 2022

Job Description:

We're on the brink of an age where technology is disrupting every market, and in response, companies are looking for ways to adapt and stay ahead of their competitors. NTX Embedded operates in the heart of booming tech globalization. For over a decade, NTX has been a key player in blazing trails for our clients through revolutionizing commercial food service equipment with dynamic touch screen HMI technologies. Today, the vast majority of the world's biggest players in restaurant franchises utilize food service equipment that is powered by NTX's HMI and embedded controls. We drive value by bringing higher quality products to market faster and more efficiently with our vertically integrated supply chain and manufacturing paired with highly skilled in-house embedded hardware, software, and UX/UI design service teams.

Our vision is to expand our development reach for a safer, more accessible, and more efficient world at the intersection of technology and mechanics. In each product, we go beyond applying beautiful graphics, but look for opportunities to create more seamless interactions by understanding who is using it and how they want to use it - zooming out to look at the bigger picture through close collaboration with our clients to meet their business and technical goals. We aim to make our client's products stand apart from the competition through interfaces that are so enjoyable and easy to use, you might forget it's even there.

At NTX Embedded, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we're seeking an experienced Operations Manager to oversee the daily activities of our Manufacturing Support & Supply Chain Operations Department and be a key driver of project success. Our ideal candidate will have a sharp grasp on strategic finance and business development. We're looking for a candidate with proven success in maximizing productivity across multiple teams who is adept in human resource allocation, supply chain/sourcing, and manufacturing operations management. They should be able to take initiative to look for inefficiencies within the organizational process, spearhead, and nurture the steady improvement of internal processes with solid managerial skills and thoughtful and actionable approaches to improving processes. It's important to us for this candidate to encourage an environment of trust, diversity, and inclusion within the team and understand how to leverage that to cultivate high performing, efficient teams in our supply chain and manufacturing business operations.

RESPONSIBILITIES
Direct and manage all functions involved in the daily operations of the Supply chain in the US and support our manufacturing operations in Taiwan and China
Cultivate operational excellence across all functional groups
Accountable for efficient and successful delivery of products to the customer by liaising with engineering and offshore manufacturing departments
Effectively coordinate and execute operational plans for component procurement and inventory, prioritizing manufacturing scheduling based on contracts, orders, and part availability
Incentivize higher performance and organization; direct, mentor, motivate, and coach team with thoughtful approaches; hire, train, set goals with, and develop new team members
Collaborate with other business functions to accomplish project, department, and business objectives
Direct and allocate support for manufacturing, sourcing, and quality functions within the company in transitioning new products from engineering design to manufacturing to improve processes and product reliability
Develop project plans and monitor progress; take initiative to resolve issues, push to meet key deadlines and timely deliverables to projects, and effectively articulate status reports to stakeholders
Set goals for operation team KPIs, monitor product component metrics and trends, balance workloads and tasks.
Stay up to date with outstanding issues and tasks
Accounts for compliance to company procedures, safety / quality requirements, and programs related to good working practice

QUALIFICATIONS
Bachelor's degree in engineering or Operations Management, Business Administration or related field
7+ years' proven experience in an operations management position
Strong supply chain and material budgeting, operational logistics, and oversight skills
Strong follow through and is quick to take initiative on outstanding issues
Excellent ability to delegate responsibilities and empower team members while maintaining organizational control of the department operations and customer interfacing
Highly trained in conflict management and business negotiation processes
Quick to learn and ability to work in a fast paced environment
Will act proactively to increase efficiency and productivity
Leads by example in contributing to a welcoming, professional, and efficient work culture
Tech savvy with working knowledge of (or aptitude to learn) digital project management, tracking, and business tools such as G-suite, SmartSheet, Asana, Trello, etc.
Proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook)

BONUS
Conversational fluency in Mandarin

Keywords: NTX Embedded, Carrollton , Operations Manager, Executive , Carrollton, Texas