Sr. Manager, UX Design
Company: Thomson Reuters
Location: Carrollton
Posted on: June 20, 2022
Job Description:
Sr. Manager, UX Design
Are you a curious, smart, self-driven UX professional who loves the
challenge of turning complex problems and constraints into elegant
solutions that meet a customer's needs? Come and join us as we work
to transform Thomson Reuters into a truly Digital company. We
aren't just changing the way customers engage with us, we are
transforming and re-imagining our business, by focusing on the
individual user.
Our work focuses on a large portfolio of transformational efforts
as we work together to deliver on the promise of making it easy to
do business with Thomson Reuters. Our customers range from small
entrepreneurs to large corporations and government clients across
the globe. They are under a lot of pressure to ensure the products
and services they purchase meet their business needs and are
confident in knowing how to use them.
Role SummaryAs a Sr. Manager, UX Design, you are tasked with
leading teams of Designers at a variety of levels to help them meet
the demands of the products you support. In order to be effective
in this role you need a keen understanding of the organizations
OKRs with a passion for helping people deliver key results. Always
a coach, you need to be able to assess performance and be prepared
to have difficult conversations where appropriate while motivating
your designers to be their best. The best Managers have developed a
unique skillset of problem solving, strong communication, and a
wide range of core UX skills and tool knowledge to lead by example
and help train team members. Collaboration is key in this role, and
partnering with leaders in Product and Engineering is paramount in
this role.
About the TeamThe UX Product Design team is looking for a
passionate design manager to join our cross-discipline user
experience team solving complex problems for our customers in the
legal and accounting space across the world. Our team loves solving
tough problems and we hope you do too. Our work spans mobile,
tablet, and desktop mobile experiences for all types of users. The
team focuses on high-quality execution and high collaboration with
our partners in product management and product engineering. It is
an exciting time to work for Thomson Reuters as we move to bring
the next-generation of software-as-a-service products to our
customers.
About the RoleAs a Sr. Manager, you will:
- Model - You set the bar for your team by establishing what
great design means at Thompson Reuters. Leveraging knowledge to
influence strategy, you drive the process and establish your team
as thought leaders. You demonstrate strong people leadership skills
in ambiguous situations, staying steady and focused on key
objectives.
- Coach - You create and communicate clear goals for your team
outlining the expectations that support the delivery of meaningful
work against the teams' OKRs. You establish a trusting relationship
with your team as well as your peers creating partnerships that
build on ideas and excel understanding. You act as a stakeholder in
the decision making processes of your projects. You prioritize
individual development needs of the team, opening opportunities and
doors for them to grow in and out of their role.
- Care - You provide guidance and direction to focus your team on
delivery. You hold yourself and your team accountable for the
success of your product(s) and always ground your decisions in
data. Through supportive behavior, you nurture the wellbeing and
success of your team. You effectively and proactively address
under-performance. As a leader, you are an inspiration for team
etiquette and inclusion, building on diversity as well as
demonstrating progress.
About YouYou're a fit for this role if you have:Basic
qualifications:
- BA/BS in information science, information design, computer
science, human computer interaction (HCI), instructional design,
learning technology, assistive technology, related field or
equivalent industry training / experience
- 10+ years experience working on complex applications in an
interaction design, content strategy, UX writing, information
design, user interface design, human factors engineering, user
experience, or information architect position
- 5+ years managing design teams
- Mastery of your craft with a passion to extend your knowledge
of UX design principles, modern design tools, emerging
technologies, Design thinking, Lean UX, Agile development,
accessibility and industry practices and trends through your
team
- A portfolio of work demonstrating your experience, expertise,
and process of creating human-centered design solutions with
measurable results
- Experience partnering and delivering with groups across the
organization including Product Management, Engineering, Sales and
Marketing
- Confidence working with strong, passionate partners - balancing
competing priorities and goals in fast-paced environments
- Quickly builds competence in emerging technologies and design
trends.
- Strong influence skills and be able to effectively deal with
ambiguous situations and make decisions.
- Excellent communication, storytelling, presentation,
interpersonal, and analytical skills; the ability to communicate
complex interaction concepts clearly and persuasively across
different audiences and varying levels of the organization.
- Strong passion for learning and growth with learning agility
and ability to apply critical thinking to increasingly complex and
changing workPreferred qualifications:
- BA/BS in graphic design, fine art, visual communications, HCI
or related field (or equivalent industry training /
experience)
- Familiarity with: Web standards (W3C and 508) / best practices
for interaction design and Accessibility
- Agency Experience a plus
What's in it For You?You will join our inclusive culture of
world-class talent, where we are committed to your personal and
professional growth through:
- Hybrid Work Model: Currently, as part of our COVID-19 response,
our employees are working remotely and following local COVID-19
bylaws and guidelines with the majority of our offices planning to
remain remote throughout 2021. Upon return, we will embrace a
hybrid work environment consisting of in-office and remote work.
- Culture: Globally recognized and award-winning reputation for
equality, diversity and inclusion, flexibility, work-life balance,
and more.
- Wellbeing: Comprehensive benefit plans; company-wide Mental
Health Day Off; Headspace app subscription; retirement, savings,
tuition reimbursement, and employee incentive programs; resources
for mental, physical, and financial wellbeing.
- Learning & Development: LinkedIn Learning access; internal
Talent Marketplace with opportunities to work on projects
cross-company; Ten Thousand Coffees Thomson Reuters caf--
networking.
- Social Impact: Eight employee-driven Business Resource Groups;
two paid volunteer days annually; Environmental, Social and
Governance (ESG) initiatives for local and global impact.#LI-DS4Do
you want to be part of a team helping re-invent the way knowledge
professionals work? How about a team that works every day to create
a more transparent, just and inclusive future? At Thomson Reuters,
we've been doing just that for almost 160 years. Our
industry-leading products and services include highly specialized
information-enabled software and tools for legal, tax, accounting
and compliance professionals combined with the world's most global
news services - Reuters. We help these professionals do their jobs
better, creating more time for them to focus on the things that
matter most: advising, advocating, negotiating, governing and
informing.We are powered by the talents of 25,000 employees across
more than 75 countries, where everyone has a chance to contribute
and grow professionally in flexible work environments that
celebrate diversity and inclusion. At a time when objectivity,
accuracy, fairness and transparency are under attack, we consider
it our duty to pursue them. Sound exciting? Join us and help shape
the industries that move society forward.AccessibilityAs a global
business, we rely on diversity of culture and thought to deliver on
our goals. To ensure we can do that, we seek talented, qualified
employees in all our operations around the world regardless of
race, color, sex/gender, including pregnancy, gender identity and
expression, national origin, religion, sexual orientation,
disability, age, marital status, citizen status, veteran status, or
any other protected classification under applicable law. Thomson
Reuters is proud to be an Equal Employment Opportunity/Affirmative
Action Employer providing a drug-free workplace.We also make
reasonable accommodations for qualified individuals with
disabilities and for sincerely held religious beliefs in accordance
with applicable law.Protect yourself from fraudulent job postings
click here to know more.More information about Thomson Reuters can
be found on thomsonreuters.com.
Keywords: Thomson Reuters, Carrollton , Sr. Manager, UX Design, Executive , Carrollton, Texas
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