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Senior Director, Technology -Technical Program Management (Remote Eligible)

Company: Capital One
Location: Carrollton
Posted on: September 23, 2022

Job Description:

Locations: Sales - IL - Chicago, United States of America, Chicago, Illinois

Senior Director, Technology -Technical Program Management (Remote Eligible)

The Senior Director, Technology (Technical Program Management) will be responsible for defining and delivering programs with significant complexity that have broad cross-organizational impact in a production Marketing portfolio that spans platforms, operations, delivery and onboarding initiatives. These programs are in support of a robust horizontal program that scales Marketing capabilities (including Data needed for Marketing) within Card Technology.

As Senior Director, Technical Program Management, you will partner closely with product, engineering, architecture, enterprise engineering, cyber and cloud infrastructure teams, as well as line-of-business teams to oversee and drive critical programs from start to finish. A deep technical understanding of software engineering best practices, cloud infrastructure, batch and real-time data access patterns, and platforms-as-a-service operating model is required. This role requires customer focus, organizational and people leadership, effective communication and program management skills. It requires partnering with all levels of leadership and building consensus by representing, verbally and in writing, complex decisions, and tough trade-offs towards a north star Marketing vision that you will help craft.

Key Accountabilities:

  • Build and lead a world-class team of agilists, program managers and technical program managers with a mission to power real-time, intelligent experiences for our customers and associates. You will develop a program management organization that embeds responsible delivery practices in all of our programs.
  • Scale the organization to support multiple fast-paced initiatives in Marketing at Capital One. Serve as an evangelist for the TPM function at Capital One, both internally and externally.
  • Manage programs related to development, deployment and operation of our world-class Marketing platforms, services and infrastructure that are always available, reliable and secure while adhering to Capital One's platform governance standards, and meeting the growing demand and feature needs of Marketing use cases across our Card Technology organization.
  • Plan and execute programs for delivering Marketing capabilities and use cases across the company, partnering closely with appropriate teams across Enterprise and lines of business. Identify data dependencies and ensure compliance with our enterprise data privacy and security standards. In this role, you will:
    • Partner with appropriate stakeholders across the company to assess software and architectural complexity, estimate data and infrastructure needs, plan capacity, develop program plans and timelines for ongoing and future platform initiatives. You will think holistically about technical initiatives and partner with product, engineering and architecture teams to think through all business requirements, capabilities needed and dependencies to be resolved.
    • Work with teams to set program milestones and communicate risks, progress and launch readiness across all stakeholders and teams frequently and transparently including retrospectives to learn from. You are able to identify potential technical risks and facilitate discussions to surface and plan mitigation strategies. You can lead technology-focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions.
      Capital One is open to hiring a Remote Employee for this opportunity.

      Basic Qualifications:
      • Bachelor's Degree
      • At least 9 years of technical program management or software engineering experience
      • At least 7 years of people management experience Preferred Qualifications:
        • Masters Degree
        • 10+ years of technical program management or software engineering experience
        • 3+ years of experience in Marketing

          At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

          No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

          If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

          For technical support or questions about Capital One's recruiting process, please send an email to

          Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

          Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Carrollton , Senior Director, Technology -Technical Program Management (Remote Eligible), Executive , Carrollton, Texas

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