General Manager - Regal Carrollton 10
Company: Regal Cinemas, Inc.
Posted on: March 17, 2023
If you are a job seeker with a disability and require a
reasonable accommodation to apply for one of our jobs, you will
find the contact information to request the appropriate
accommodation by visiting the following page:DescriptionRegal is
seeking passionate and inspiring leaders with operations experience
to ignite the magic of cinema for our guests and employees, while
delivering Regal's vision of being "The Best place to watch a
movie." Regal Cinemas is a leader in innovation in the cinema
industry with immersive cinema experiences like 4DX, IMAX, ScreenX
and industry-leading service, comfort and facility cleanliness for
our guests.What you'll do:As a General Manager, you will lead and
coach your team to provide great experiences for our guests, create
an environment where engagement, diversity and showmanship are
paramount, set the standard for professionalism and deliver
exceptional service, facility cleanliness, premiere picture and
sound, food & beverage.Summary: The General Manager (GM) is a
full-time salaried employee. The GM is the face of Regal and is
responsible for the overall operation of the theatre. This includes
proactively leading the theatre team to ensure achievement of
business goals in revenue, expense, profitability, guest
satisfaction, inventory control, and employee morale as well as
acting as a representative of Regal in a way that is consistent
with our mission statement and policies.Essential Duties and
Responsibilities include the following. Other duties may be
- Regular and consistent attendance.
- Upholding and administering all Regal policies as outlined in
ROM and Corporate directives.
- Ensure all cash management policies and procedures are adhered
to at all times.
- Control concession inventory shortages and spoilage
- Monitor janitorial staff to ensure facility is cleaned to Regal
standards every day.
- The hiring, training, developing, supervising, counseling,
scheduling, and after conferring with the Human Resources Manager,
terminating of any employee.
- Properly administering all applicable paperwork and upholding
all company policies as they pertain to Human Resources.
- Ensure required alcohol certification and training are current
- Supervising all staff positions as required; including all
projection and audio- visual equipment within the theatre, both
hardware and software, as well as all applicable film handling
(threading, building-up, tearing down, etc.) and maintenance as
required. Working knowledge of all systems within facility in Booth
and Projection technology including maintenance, programming, TMS
operation and all related projection skills.
- Controlling costs, including all direct operating expenses;
purchasing and ordering concession and caf-- stock and any other
supplies needed for daily operations, as well as the inventory and
auditing processes involved in tracking those supplies.
- Supervising theatre maintenance (building and grounds, where
applicable) including performing minor repairs and obtaining
qualified personnel for larger maintenance concerns.
- Monitoring risk management as it pertains to the theatre, i.e.,
cast member and guest safety, loss prevention, emergency
situations, and the proper handling, reporting, and investigating
- A manager is also responsible for guest relations; marketing
and promotions of feature film engagements; scheduling of movie
show times and the timely delivery of show times to all proper
channels; and counting, depositing, and reconciling all receipts
taken in during a business day. Receipts include cash, credit
cards, coupons, gift cards, checks, discount tickets, and any other
mode of payment or accountability deemed applicable by Regal.
- Knowledge and compliance of dress code.
- Ensuring guest satisfaction - smile, greet, and thank all
- Completed or in the process of completing the management
- Reviewed and understand the ROM.
- Required to read and understand training materials that will
cover subjects such as sexual harassment and
discrimination.Qualifications:To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. If the theatre sells alcohol
and your assigned duties will include the selling/serving of
alcohol, you must be of legal age to sell or serve alcohol
according to state or local laws.Education/Experience:High School
Diploma or equivalent. Two years of post-secondary education in
Business and/or two years management or supervisory experience. REU
attendance preferred. Working knowledge of all systems within
facility in Booth and Projection technology including maintenance,
programming, TMS operation and all related projection skills.If the
theatre sells alcohol and your assigned duties will include the
selling/serving of alcohol, must be of legal age to sell and serve
alcohol according to state or local laws. It is your responsibility
to complete any legally required state or local training and obtain
the required certificate. In addition, you must complete the Regal
Responsible Beverage Server training on Regal Online
University.Language Ability:Possess good public speaking skills.
Effectively communicate in both oral and written form with
employees, vendors, corporate staff, etc. Listen effectively,
respond clearly and directly, and ability to explain information to
others.Math Ability:Perform calculations with speed and accuracy,
and identify and correct errors.Reasoning Ability:Identify
problems, gather relevant data, and note possible causes of
problems. Evaluate relevant information, recognize alternatives,
reach conclusions based on evidence, and implement solutions. Take
action beyond what is necessarily called for, and perform tasks
with a minimal amount of supervision. Perform under pressure and/or
opposition.Computer and Office Skills:Proven experience with PC
platforms and knowledge of basic office programs including but not
limited to e-mail, word processing and spreadsheets. Operate
copiers and other office equipment, devise and access different
filing systems and maintain attention to detail. Use tools and
equipment with dexterity, and perform mechanical tasks as
necessary.Personal Skills:Interface effectively with customers, the
public, and co-workers, and exhibit sensitivity to the feelings of
others. Establish goals, budget time, and set priorities to achieve
desired objectives. Continually set a standard for others to follow
and install leadership traits in subordinate Management.Supervisory
Responsibilities:Directly supervises an unspecified number of
employees. Carries out supervisory responsibilities in accordance
with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, training and
coaching of employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.Physical Demands:The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.While performing the duties of this job the employee is
frequently required to stand for long periods of time; walk; sit;
use hands to finger, handle, or feel; reach with hands and arms and
talk or hear. The employee is occasionally required to climb or
balance and stoop, kneel, crouch, or crawl. The employee is
regularly required to lift up to 60 lbs. The vision requirements
include: close vision, distance vision, peripheral vision, depth
perception and ability to adjust focus.
Keywords: Regal Cinemas, Inc., Carrollton , General Manager - Regal Carrollton 10, Executive , Carrollton, Texas
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