Loss Mitigation Manager

Company: Crescent Bank
Location: Carrollton
Posted on: March 20, 2023

Job Description:

About the Position:

Leveraging customer service and management experience, the Loss Mitigation Manager at Crescent Bank will work to successfully manage a team that collects late-stage past due loan payments from our customers. This is a critical role in our organization and ultimately helps in achieving our overall company goals and ensuring company profitability.

The person in this role will supervise a team to ensure compliance, performance, and productivity. The person in this role can expect to review and monitor a large portfolio of sub-prime auto loans and set daily collection strategies that minimize risks and loses. They will utilizes their coaching, training, and development skills to drive the team to success and ensure compliance with company policies, procedures, and compliance regulations.

What we are looking for:

To find success in this position, a candidate should have five or more years of management experience in late-stage collections, with experience in the sub-prime auto industry is a plus. The person in this role will also need to have great communication and customer service skills. Someone who is a problem solver and results driven will be a top performer in this role.

About Crescent Bank:

Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nation-wide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.

Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.

Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership

We are proud to offer the following key benefits:

• Workplace flexibility for eligible positions
• All the insurance programs you'd expect- health, dental, vision, life, disability, + more
• Multiple types of paid time off
• Retirement program with company contribution
• Paid parental Leave
• Award-winning Wellness programs
• Tuition Reimbursement
• Payroll on Demand- access your pay when you need it most. Additional Information:
  • 5+ years management experience in subprime auto collections/ late stage collections
  • High school diploma or equivalent; bachelor's degree preferred
  • Strong Knowledge of FDCPA, UDAPP, state and federal collections laws and regulations
  • Advance knowledge of late stage collections, repossession and reinstatements
  • Experience with coaching and development and strong leadership skills
  • Critical skills include: Time management, decision making, communication, time management, problem solving, and customer service The estimated salary listed online for this job posting is not provided by Crescent Bank. Crescent Bank offers competitive salary commensurate with experience.
    
    Equal Opportunity Employer/Veterans/Disabled
    
    Other details
    • Pay Type Salary
    • Employment Indicator Incentive-Servicing
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Keywords: Crescent Bank, Carrollton , Loss Mitigation Manager, Executive , Carrollton, Texas