Auto Center Retail Manager
Company: Sam's Club
Posted on: September 18, 2023
As a Tire & Battery Center Technician you will work to provide safe
and efficient service in both the sales and service areas of the
department and deliver to our members more of what they love, for
less. You will work collaboratively with other associates to ensure
the club meets the member's expectations.
What you'll do...
- Be a Team Member: Collaborates with team members to fulfil
sales and service requests; educating other associates on tools,
tasks, resources and mentor new technicians; communicating and
developing interpersonal skills for providing safe and efficient
- Be an Expert: Demonstrates knowledge of safety and compliance
protocols, tire and battery industry guidelines, service standards,
equipment operations, TPMS (Tire Pressure Monitoring systems),
product specifications, and seasonality; demonstrating knowledge of
Point of Sale systems, phone, and in-person selling
- Be a Techie: Leverages digital tools to plan for and drive
sales, improve the service experience, and elevate associate
engagement; utilizing hand held technology and systems to make
immediate business decisions related to services, safety alerts,
new product information, product application, and training;
adapting to new tools and encouraging others to use them.
- Be an Owner: Communicates equipment, tools and supplies needs
to TBC Lead; tracking and monitoring returns and special orders;
operating cash registers; processing transactions; working hands-on
in the physical area; maintaining accurate inventory, audit,
safety, and compliance standards; reporting TBC complaints, safety
hazards, and problems with products, services, and work areas;
completing paperwork, logs, and other required documentation;
ensuring merchandise is packaged, labeled, and stored in accordance
with company policies and procedures;; identifying member needs;
assists members with purchasing decisions; and resolves issues and
- Be a Talent Ambassador: Being a brand advocate by valuing the
member's experience in the TBC area and modeling high quality
service and products; developing, influencing and inspiring others
for working in a style that is respectful, supportive and team
oriented; understanding the roadblocks and assisting in training
- Complies with company policies, procedures, and standards of
ethics and integrity by implementing related action plans; using
the Open Door Policy; and applying these in executing business
processes and practices.
- Completes work assignments and priorities by using policies,
data, and resources; collaborating with managers, co-workers,
customers, and other business partners; identifying priorities,
deadlines, and expectations; carrying out tasks; communicating
progress and information; determining and recommending ways to
address improvement opportunities; and adapting to and learning
from change, difficulties, and feedback.
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
Minimum QualificationsValid state-issued driver's license.
I acknowledge that the position for which I am applying requires me
to successfully complete all job required trainings and assessments
within a prescribed time period if I receive the position.
Must be 18 years of age or older
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
Auto service industry, Retail Experience
12000 MCCREE RD, DALLAS, TX 75238-3275, United States of
Keywords: Sam's Club, Carrollton , Auto Center Retail Manager, Executive , Carrollton, Texas
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