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Technical Trainer, US International Tax

Company: Thomson Reuters
Location: Carrollton
Posted on: January 13, 2022

Job Description:

Have you prepared International returns (such as 5471, 8858, 1118)?

Do you have a passion for training clients?

Enjoy working independently?

Thomson Reuters ONESOURCE University is expanding our Direct Tax training team responsible for creating and delivering product and implementer training. The trainer will focus on delivering on-site and remote training to clients of ONESOURCE Direct Tax solutions. The role works closely with our Corporate Tax teams (sales, professional services, support, content development), and will be part of the US-based training team that is part of the global ONESOURCE University division. In addition to delivering training, this role will play an instrumental role in updating and creating training content to ensure it correctly reflects product developments.

Lead training sessions focused on Thomson Reuters ONESOURCE Direct Tax products
Conduct training sessions remotely in multi-customer workshop format using our remote training solution, which includes remote hands-on exercises
Conduct dedicated customer trainings remotely or at their location
Work with clients and internal Subject Matter Experts (SMEs) to identify training curriculum topics and methods of delivery for customer and partner training
Work with product SMEs and the training content development team to create and continuously improve the content of the training materials to coincide with product updates and developments, in different delivery types (instructor-led, eLearning, videos, exams)
Actively develop ONESOURCE product knowledge
Perform courseware updates
Maintain and administer training surveys, tracking completion rate and scores/feedback
Book and allocate back all required travel arrangements
Communicate internally to ensure billings are accurate and timely

Bachelor's degree or higher in Tax or Accounting
Currently licensed CPA
5+ years of ONESOURCE Direct Tax experience
ONESOURCE Income Tax Domestic and International
ONESOURCE DataFlow a plus
ONESOURCE Workflow Manager a plus
Passionate about training, proven experience with software training a plus
Customer service skills and interested in being part of a revenue-generating department
Strong verbal and written communication skills
Ability to work independently
Tax knowledge and experience of working within a Corporate Tax environment a plus

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on

Keywords: Thomson Reuters, Carrollton , Technical Trainer, US International Tax, Human Resources , Carrollton, Texas

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