Information Technology Support Specialist
Company: Shearer Supply, Inc.
Location: Carrollton
Posted on: February 18, 2021
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Job Description:
* Provide technical assistance for computer systems, software,
and hardware infrastructure * Respond to support requests in a
prompt and professional manner * Provide basic hardware
troubleshooting to corporate/remote staff as needed * Record events
and solutions in ticket logs * Process any adds, removes, or
changes to staff accounts on the various company systems and
platforms * Install and configure new IT equipment; resolve
incidents and upgrade different types of software and hardware;
resolve incidents with printers, copiers and scanners * Work with
vendors to resolve support issues around parts ordering, shipping
and billing * Attend internal training as necessary to keep current
with the latest technology and internal system processes * Oversee
the installation and maintenance of company communication systems
(i.e. phone and email) * Participate in business-wide meetings to
provide insight into technical requirements
Keywords: Shearer Supply, Inc., Carrollton , Information Technology Support Specialist, IT / Software / Systems , Carrollton, Texas
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