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Information Technology Support Specialist

Company: Shearer Supply, Inc.
Location: Carrollton
Posted on: February 18, 2021

Job Description:

* Provide technical assistance for computer systems, software, and hardware infrastructure * Respond to support requests in a prompt and professional manner * Provide basic hardware troubleshooting to corporate/remote staff as needed * Record events and solutions in ticket logs * Process any adds, removes, or changes to staff accounts on the various company systems and platforms * Install and configure new IT equipment; resolve incidents and upgrade different types of software and hardware; resolve incidents with printers, copiers and scanners * Work with vendors to resolve support issues around parts ordering, shipping and billing * Attend internal training as necessary to keep current with the latest technology and internal system processes * Oversee the installation and maintenance of company communication systems (i.e. phone and email) * Participate in business-wide meetings to provide insight into technical requirements

Keywords: Shearer Supply, Inc., Carrollton , Information Technology Support Specialist, IT / Software / Systems , Carrollton, Texas

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