Technical support Representative
Company: PSG Global Solutions
Posted on: May 2, 2021
The OpportunityWe're looking for a Technical Support
Representative, working in the BPO industry in Dallas, Texas.
- Receive inbound calls from customers and provide clear,
concise, and thoughtful instructions.
- Answer questions relating to billing inquires, errors, and
service change request.
- Resolve customer complaints with fast and friendly
- Provide basic tech support.
- Present current sales promotions.Our ClientOur client provides
customer service and experience for great brands around the world.
Built on an award-winning people-first culture, state-of-the-art
systems, and great service. They have won awards. And grown to
35,000 people. In 42 locations worldwide.--
If you are into customer service. Winning. Awards. You'll wanna
check this out.--
Competitive pay. Health insurance. Paid training. Dependable
full-time work. Opportunities for you to grow. Someplace you'll
look forward to coming to. CHECK!
Join this fast-growing, privately held, winning team. Bring your
joy, passion, brilliance and curiosity. Your talents and
contributions will be rewarded.-- Come for the job, stay for the
career! Do great things!
Experience Required for Your Success
- High School Diploma/GED
- 1 year of related experience (within a call center environment
- Minimum of 1 year tenure at last 3 employers
- Willingness to take receive 50+ calls per dayAbility to type
35--words per minuteBasic comfort level in dealing with questions
concerning tech issuesBasic computer navigation skills with
multiple screens/programsDesire to work in a team environment
achieving person and team goalsAbility to continuously learn,
maintain, and promote/sell services and promotions as related to
- Excellent communication and articulation skills
- Has exemplary and verifiable attendance records with previous
- Dependable transportation to and from workDetailsThe pay we are
offering is 34,320 per year.What Do You Think? Does your experience
reflect what it takes to be successful in this role? Do the work
and challenges get you excited about what's possible? . Not
exactly? , and we'll let you know of additional opportunities.
Keywords: PSG Global Solutions, Carrollton , Technical support Representative, IT / Software / Systems , Carrollton, Texas
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