Principal Engineer - Gen AI

Company: Verizon
Location: Irving
Posted on: July 10, 2025

Job Description:

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the VTeamLife. What you’ll be doing The Enterprise Architecture group is seeking a principal engineer with a focus on Generative AI. You will play a pivotal role in shaping and implementing cutting-edge AI strategies with the goal of creating the Generative AI architecture within Verizon, ensuring seamless integration with existing systems and aligning with our business objectives. You will be responsible for overseeing the design, development, and deployment of Generative AI solutions. As a member of the Enterprise Architecture team, you will provide overall direction to the team of architects responsible for Generative AI solutions & Technology product management. The person needs to be ultra-focused with strong technical knowledge to execute the vision. Responsibilities will include, but are not limited to: Defining and implementing an enterprise-wide strategy for integrating Generative AI technologies to enhance business processes and drive innovation. Playing an influential and instrumental role in driving Generative AI vision, strategy, and architecture. Defining Data strategy for Technology product management and tool rationalization Deep understanding of Gen AI Common services platform, and in-house developed services like Data preprocessing, Prompt management, Caching, Validation, Advanced RAG, RLHF and success measurement. Deep understanding of Telco Gen AI use cases implementations, including Infobot, call summarization, call segmentation, contract classification & multiple contract document summarization, Email classification, Gen AI sales pitch deck, Sales process automation Thorough understanding of LLMOps, data pipelines, and other common services required to operationalize the Generative AI use cases. Leading the development of scalable and sustainable architecture frameworks for Generative AI applications, ensuring alignment with overall business goals and future scalability. Defining data architecture for KaaS (knowledge as a service); a platform to organize multi-model unstructured data Staying abreast of emerging technologies and trends in Generative AI, assessing their potential impact on the organization, and making recommendations for adoption. Leading complex projects by bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members. Designing end-to-end Generative AI solutions tailored to specific Verizon use cases. Defining data requirements, model architecture, training pipelines, and integrating existing systems utilizing state-of-the-art techniques such as LLM, RAG, and Agentic Framework Designing and architecting efforts across multiple functional teams to analyze the requirements, define the end-to-end architecture, and get it implemented, tested, and deployed for Generative AI use cases. Developing a Generative AI common services architecture that will support multiple categories of use cases across cross-CIO organizations. Deep understanding of automation and AI technologies and their application in business operations. Evaluating emerging technologies, assessing their impact, and making recommendations for adoption. Interfacing with senior management and executive-level clients to ensure architectural decisions align with business directions. Solutioning use cases that involve Machine learning and Generative AI models with strategic data Integration patterns Developing architecture design patterns to solve the enterprise vision of replacing Large Language models with Small Language Models to reduce the computational and maintenance costs of LLM’s Developing solutions for different design patterns like content generation, user engagement, AI Agents, Co-pilot, developer productivity etc. Architecting end-to-end Integration strategies of various internal and external-facing VZ applications with capabilities of Generative AI. What we’re looking for *You'll need to have: * Bachelor’s degree or four or more years of experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience with machine learning tools like Vertex AI, Amazon Sagemaker Experience with AI development frameworks like LangChain, LangGraph etc. Experience with RAG architectures like LightRag, GraphRag etc. Experience in articulating the business drivers and architectural approach/trade-offs during discussions for solutions. *Even better if you have: * Master’s degree in Data Science Experience with emerging technologies and tools; Generative AI, Chat Bots, AI and ML, ETL tools, Data Lakes, Large language models, Business intelligence, API Integrations, React UI, Salesforce, GCP Experience in Telecom Industry Enterprise Architecture. Experience with Technology product management and tool evaluation/ rationalization strategy Ability to create system and process flow diagrams, data flow diagrams, sequence, and UML diagrams, and inter and intra-system dependencies within the functional domain and across them. Strong demonstrable management experience with leading software developers/architects, systems, or process analysts. Ability to perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions. Experience building and driving adoption for greater self-healing and resiliency patterns. Ability to lead and participate in performance tests to identify bottlenecks, opportunities for optimization, and capacity demands for product launches. Talent development & management to ensure resources continue to increase their skills. Ability to thrive in an ambiguous environment and adapt to changes. Knowledge of Wireless, wireless consumer, and Business organizations. Experience in business intelligence technologies and Data analysis. Ability to facilitate group meetings/discussions. Excellent verbal and written communication skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00.

Keywords: Verizon, Carrollton , Principal Engineer - Gen AI, IT / Software / Systems , Irving, Texas