User Experience Design Senior Associate
Company: JPMorganChase
Location: Plano
Posted on: April 1, 2026
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Job Description:
Description Contribute to innovative experience design, blending
user needs with business goals in the dynamic environment of
financial services. As an Experience Design Senior Associate in
Home Lending, you will play a pivotal role in shaping the user
experience of our products and services by leveraging your advanced
knowledge of experience design principles. Collaborating with
cross-functional teams, create innovative, inclusive, and
accessible solutions that cater to a diverse range of users. As a
core contributor, align user needs with business goals. Your strong
understanding of the financial services industry and JPMC's IT
systems will contribute to the continuous improvement of our
offerings, navigating complex problems and driving strategic
thinking. Your impact will be significant in the design,
architecture, and functionality of our products, ensuring a
seamless and enjoyable experience for our customers. Job
responsibilities Design and develop elegant solutions to specific
interaction problems and ensure consistency across multiple
products and platforms while adhering to industry best practices
Apply advanced knowledge of information architecture and
storyboarding to create user-centric designs that enhance
navigation, findability, and overall user satisfaction Conduct
data-driven analyses to inform design decisions and use data to
transform raw information into valuable insights to inform
decision-making Collaborate with cross-functional teams to
incorporate inclusive design principles and accessibility
guidelines to ensure our products and services cater to a diverse
range of users Operate with an iterative design mindset and
incorporate user feedback and insights to continuously improve the
overall user experience of our offerings Assist in the analysis of
market trends, user research studies, and user behavior analyses to
inform design decisions and contribute to the team's strategic
thinking Required qualifications, capabilities, and skills 3 years
in a user experience design or equivalent role dedicated to
improving experiences with digital products and services Proven
ability to create visually appealing and functional designs using
industry-standard tools (e.g., Figma, Sketch, or Adobe Creative
Suite) Demonstrated experience in designing and optimizing user
experiences across multiple platforms, including web, mobile, and
other digital channels Previous experience interpreting complex
data and transforming it into actionable insights for informed
decision-making Proficient understanding of inclusive design
principles, accessibility guidelines, and assistive technologies,
with a history of creating accessible and inclusive digital
experiences
Keywords: JPMorganChase, Carrollton , User Experience Design Senior Associate, IT / Software / Systems , Plano, Texas
