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Junior EDI Support

Company: AmeriFlex
Location: Carrollton
Posted on: April 30, 2020

Job Description:

POSITION SUMMARY:
The Junior EDI Support position is responsible for assisting the EDI team with the successful and timely implementation of all EDI related work, as well as helping to maintain and enhance existing IT products, either "off the shelf" or internally developed. This position is part of the Application Support Team, and works with the client staff, file vendors, carriers, and internal Ameriflex staff to ensure the delivery of high systems up-time and exceeding performance expectations.

PRINCIPAL DUTIES & RESPONSIBILITIES: (Core Competencies)



  • Ensure all production EDI are provided with 100% up-time per processing expectations


  • Serve as liaison between Operations team and Technology department


  • Make recommendations and take action to improve existing product and processes


  • Ensure sufficient backups are in place for existing processes to maintain stable operations through expected and unexpected changing environments


  • Provide updated documentation to internal and external clients pertaining to EDI technologies


  • Research EDI technologies and changes, and make recommendations regarding adoption of those technologies


  • Performs quality assurance testing and feedback to the file provider.


  • Develop scripts and applications in C#, .NET and/or PHP while also utilizing SQL skills as part of the Application Support team.


  • Perform daily monitoring of the IT supported applications and processes


  • Gather requirements from users and propose IT solutions based on knowledge of existing infrastructure


  • Uphold the mission of AmeriFlex


  • Perform other duties as assigned by manager



    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:



    • General knowledge of networking protocols


    • General understanding of BSD and Linux server operating systems


    • Basic understanding of relational database structures


    • Ability to explain complex processes to a non-technical audience


    • Understanding of company business with an emphasis on plans


    • Be familiar with EDI terminology, EDI formats, HIPAA file formats


    • Superior written, verbal, organizational, and analytical skills


    • Highly organized with excellent attention to detail


    • Proficient in Microsoft Word, Excel, EDI comprehension, and Internet based product navigation


    • Able to address the needs of clients and diffuse escalated situations when necessary


    • Proven ability to manage priorities independently and simultaneously in order to maintain deadlines


    • Resourceful and results oriented, driven to achieve objectives


    • Ability to translate user needs and concerns from user's perspective, into actionable items for Application Support team


    • Be goal oriented and have the desire to succeed


    • Successfully navigate various stressful situations


    • Ability to gather and analyze information and communicate the findings


    • Work well in a team environment


    • Working knowledge and understanding of:


      • C#, JQuery, SQL


      • Visual Basic


      • Writing T-SQL or MySQL stored procedures





        CREDENTIALS & EXPERIENCE:



        • Minimum:


          • Bachelor's degree from a four-year college or university or equivalent industry experience and knowledge




          • Preferred:


            • 1 - 4 years of experience in EDI application interface development


            • 1 - 3 years of experience with object-oriented development.





              PHYSICAL DEMANDS AND WORKING CONDITIONS:
              Work in an office environment; sustain posture in a seated position for prolonged periods of time; use hands to grasp and reach; occasionally stoop or kneel; see, hear, and speak with sufficient acuity to successfully perform all aspects of the job; use telephone and write or use a keyboard to communicate through written means; lift up to five pounds of weight.

Keywords: AmeriFlex, Carrollton , Junior EDI Support, Other , Carrollton, Texas

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