CarrolltonRecruiter Since 2001
the smart solution for Carrollton jobs

Intuit: Virtual Experienced Tax Associate

Company: Intuit
Location: Carrollton
Posted on: November 16, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Carrollton , Intuit: Virtual Experienced Tax Associate, Other , Carrollton, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Drivers: Fleet Owners & Independent Contractors
Description: Job Description Get ready for REAL PAY.APPLY NOW 855 860-6256 SEARCH JOBS
Company: Freymiller
Location: Rowlett
Posted on: 11/25/2020

Find the best trucking job in seconds.
Description: Don't settle, allow our matching tool to find the best options for you based on your qualifications, experience, and preferred freight type. - Find the best driving jobs in the trucking industry
Company: OTR Driving
Location: The Colony
Posted on: 11/25/2020

Medical Surgical Nurse - Travel - (MS RN)
Description: Job Description amp Requirements Medical Surgical Nurse - MS RN StartDate: 12/07/2020Available Shifts: 12 D Pay Rate: 1099.00 - 1212.00 This position presents an opportunity to join an elite (more...)
Company: American Mobile Healthcare
Location: Rowlett
Posted on: 11/25/2020


OTR CDL-A Drivers: $70,000yr+ with Guaranteed Weekly Pay
Description: K amp B Transportation is looking for CDL-A Drivers with six months of OTR experience. Start this week and enjoy 1,000
Company: K&B Transportation
Location: The Colony
Posted on: 11/25/2020

CDL-A OTR Driver: $1,350 Guaranteed per Week
Description: K amp B Transportation is looking for CDL-A Drivers with six months of OTR experience. Start this week and enjoy 1,000
Company: K&B Transportation
Location: Wylie
Posted on: 11/25/2020

10k Bonus RN Emergency Department (Full-Time Night)
Description: JOB SUMMARY The Registered Nurse RN is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing (more...)
Company: Baylor Scott & White Health
Location: Rowlett
Posted on: 11/25/2020

Senior Software Engineer - Front End
Description: Plano 6 31066 , United States of America, Plano, Texas Senior Software Engineer - Front End Do you want to work for a tech company that writes its own code, develops its own software, (more...)
Company: Capital One
Location: Wylie
Posted on: 11/25/2020

Senior Software Engineer
Description: Locations: TX - Plano, United States of America, Plano, Texas Senior Software Engineer Do you love building and pioneering in the technology space Do you enjoy solving complex business problems in (more...)
Company: Capital One
Location: Wylie
Posted on: 11/25/2020

Medical Surgical Nurse - Travel - (MS RN)
Description: Job Description amp Requirements Medical Surgical Nurse - MS RN StartDate: 12/07/2020Available Shifts: 12 N Pay Rate: 1099.00 - 1212.00 This position presents an opportunity to join an elite (more...)
Company: American Mobile Healthcare
Location: Rowlett
Posted on: 11/25/2020

Owner Operator Truck Driver - Local and Regional Runs!
Description: Call 833 880-0031 to speak to someone today or Apply Online Below Owner Operator WANTED 2,500 SIGN-ON BONUS XPO is ahead and running consistent freight volumes. We need hardworking Independent (more...)
Company: XPO Logistics
Location: The Colony
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Carrollton RSS job feeds