Charge Off Collector
Company: TMX Finance
Location: Carrollton
Posted on: February 17, 2021
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Job Description:
Requisition ID 2020-8626Category: Collections/Contact
CenterLocation: US-TX-CarrolltonOverview
Charge Off Collector
Carrollton, Texas
The TMX Finance-- Family of Companies is looking for a Charge Off
Collector to join our team and become part of a dynamic corporate
culture dedicated to supporting our stores and team members. Our
Collections Agents use their customer service and negotiation
skills to work with title loan and personal loan customers facing
payment difficulties and assist customers in settling their
accounts. Whether it's accepting payments over the phone or setting
up a payment plan, our Collections Agents handle sensitive customer
information daily with the highest of integrity. You come to the
table with the dedication and work ethic we expect of every team
member, and we'll provide you with the training, tools, and
resources you'll need to succeed.
Responsibilities
Conduct calls to account holders who are past due to negotiate
payment arrangements or settlements within set guidelines.
Receive calls from customers whose accounts are charged off to
answer payment questions or make payment arrangements.
Record transactions and customer interactions with accuracy and
detail.
Ensure all federal and state guidelines, including FDCPA, are
followed while meeting defined Quality Assurance requirements and
other measures of success.
Qualifications
Bonus Qualifications
Learn More About Us
The Charge Off Collector is a member of the Centralized Collections
Team, which is committed to helping customers with innovative
payment solutions and business services. To learn more about the
Centralized Collections Team, visit .
**Limited Sunday hours may be required during certain times of the
year (i.e., the holiday season) at the Company's discretion.
***Store hours, schedules, and/or the minimum number of hours
required for this position may be subject to change at the sole
discretion of the Company. Speak with your recruiter for the most
up-to-date hourly requirements due to the COVID-19 pandemic.
Standing, walking, sitting, repetitive movements and use of
mechanical controls, such as keyboard, are frequently required.
All TMX Finance-- Family of Companies Are Equal Opportunity
Employers. PI129059092
Keywords: TMX Finance, Carrollton , Charge Off Collector, Other , Carrollton, Texas
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