Bilingual Personal Loan Collector
Company: TMX Finance
Location: Carrollton
Posted on: February 19, 2021
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Job Description:
Requisition ID 2Category: Collections/Contact CenterLocation:
US-TX-CarrolltonOverview
Bilingual Personal Loan Collector
Carrollton, TX
The TMX Finance-- Family of Companies is looking for a Bilingual
Personal Loan Collector to join our team and become part of a
dynamic corporate culture dedicated to supporting our stores and
team members. You will provide enthusiastic support and develop
positive solutions for our past due customers daily. Your ability
to overcome objections will allow you to successfully handle
customer complaints. As Personal Loan Collector, you'll come to the
table with the dedication and work ethic we expect of every team
member, and we'll provide you with the training, tools, and
resources you'll need to succeed.
Responsibilities
Ensure the organization's collections and risk management
strategies are carried out in a manner that results in the most
profitable collections possible and in strong performance of the
finance loan portfolio and risk-related products.
Resolve customer account problems and disputes concerning loan
balances, recoveries, and product satisfaction.
Resolve settle issues between customers and stores appropriately
and courteously.
Record transactions and customer interactions accurately with
defined detail
Perform to meet daily and monthly assigned goals and objectives and
maintain assigned accounts while following all online and store
collections policies and procedures to ensure efficiency and
compliance with regulations.
Actively build strong working relationships with Store Operations
team members and Multi-Unit management.
Identify and report system errors to management.
Train new collectors on processes and sales goals.
Qualifications
Preferred Qualifications
Learn More About Us
Check out what's happening in our Company at .
The information contained herein is not intended to be an
all-inclusive list of the duties and responsibilities of the job,
nor is it intended to be an all-inclusive list of the skills and
abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position.
**Limited Sunday hours may be required during certain times of the
year (i.e., the holiday season) at the Company's discretion.
***Store hours, schedules, and/or the minimum number of hours
required for this position may be subject to change at the sole
discretion of the Company. Speak with your recruiter for the most
up-to-date hourly requirements due to the COVID-19 pandemic.
All TMX Finance-- Family of Companies Are Equal Opportunity
Employers.
PI
Keywords: TMX Finance, Carrollton , Bilingual Personal Loan Collector, Other , Carrollton, Texas
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