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Closing Product Support Specialist

Company: Fairway Independent Mortgage Corporation
Location: Carrollton
Posted on: April 30, 2021

Job Description:

Job Posting: Job Summary:The Closing Product Specialist position provides oversight on all new product rollouts on behalf of the Closing department. Attends all new product calls and vets through all program guidelines to identify overlays and processes that would impact any of the processes within the Closing department. Keeps management apprised of issues or concerns through regular reporting and meetings.Essential Job Functions:Navigates through product guidelines to identify Investor specific requirements and impact to the Closing departmentProvides high level summaries weekly to closing leadership of product changes and impact on the departmentCommunicates changes to the closing department and advises on impact to policies and/or proceduresCreates and/or updates policies and procedures as applicablePartners with training and curriculum development team to create new curriculum and rollout training as neededCompletes ARM reviewsAttends new investor product calls and summarizes findings for the team.Provides backup training and support for 203k trainingPartners with Schwartz to complete new investor setupDevelops and completes reporting on investorsCompletes testing of new investorsCompletes closing for new investors and partners with training team to build out training and support for the new investor.Non-Essential Job FunctionsParticipates in proactive team efforts to achieve departmental and company goalsAdopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactionsContributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and funPerforms other duties as assignedRequired Knowledge and Skills:Extensive knowledge and understanding of Product Guidelines for FNMA, FHLMC, USDA, VA, Non ConformingSolid knowledge and understanding of encompass technologyRequired Education and Experience:High School diploma or equivalency degree3+ years of closing or processor experienceDemonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to strict deadlinesDemonstrated experience with analytical, critical thinking, and research techniquesDemonstrated experience with MS Office software productsPhysical Environment:This position is an in office positionNormal office environmentTravel Expectations:Local travel may be required for company or career-related meetings, programs, and/or events.Reasonable Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Keywords: Fairway Independent Mortgage Corporation, Carrollton , Closing Product Support Specialist, Other , Carrollton, Texas

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