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Remote Global Partner Service Desk Specialist

Company: VirtualVocations
Location: Carrollton
Posted on: November 22, 2021

Job Description:

An IT company is in need of a Remote Global Partner Service Desk Specialist. Candidates will be responsible for the following: Answering phone calls, e-mails, and web form interactions from incoming sales partners and customers Escalating technical issues to appropriate teams as needed Documenting new widespread issues in Jira Must meet the following requirements for consideration: Associate or bachelor's degree in Information Technology, Computer Science, or a related field 2-4 years' experience in a support center, NOC, or help desk is desired Enterprise-grade identity management software

Keywords: VirtualVocations, Carrollton , Remote Global Partner Service Desk Specialist, Other , Carrollton, Texas

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