Scheduler (Spanish Speaking)

Company: Spectrum Health Solutions
Location: Carrollton
Posted on: May 10, 2022

Job Description:

Job DescriptionSalary: ****SPANISH SPEAKING****Spectrum Health Solutions is different and unlike other health care companies and we are looking for individuals that can help contribute to the growth of our company with their knowledge, skill and commitment in providing excellent patient care and customer care.Job Description:The Scheduler coordinates appointments for patients, nurse practitioners, and home health agencies. The Scheduler is the contact point for patients and clinical staff and interfaces with other health workers as a necessary to ensure a unified working relationship in providing patient care.Qualifications and Education Requirements:

• Must be able to speak Spanish
• Highschool graduate, graduate of an accredited school of vocational/practical nursing preferred.
• Excellent communication and problem-solving skills.
• Knowledge base of EMR systems.
• Strong computer and data entry skills.
• Strong sense of understanding urgency while being efficient.
• 1 year healthcare experience preferred.Responsibility:
  • Provide effective communication between our staff, patients, and home health partners.
  • Answer phone calls and e-mails, greeting patients and prospective patients and reminding them ofupcoming appointments.
  • Providing comfort and moral support to our patients.
  • Scheduling appointments for patient evaluations in a timely and efficient manner.
  • Liaise and coordinate with our home health partners about schedules, patients and any changes to theschedule.
  • Resolve scheduling conflicts as they occur
  • Coordinate the care between our home health agencies and our Nurse Practitioners.
  • Uploading and entering data and documents into their respective software's.
  • Actively check up on emails and respond in a timely manner.
  • Confirming patient demographics and insurance information.
  • Routing patients in location to the attending Nurse Practitioner.
  • Scheduling re-evaluations depending on the patient's need.
  • Understanding and explaining how our process works to our patients.Why choose us:
    • Growing company with lots of potential.
    • Health Insurance.
    • Paid holidays and vacations.
    • Amazing team with a positive company culture.

Keywords: Spectrum Health Solutions, Carrollton , Scheduler (Spanish Speaking), Other , Carrollton, Texas