Online Loan Specialist
Company: TMX Finance
Location: Carrollton
Posted on: January 19, 2023
Job Description:
Requisition ID 2022-30437Category: eCommerceLocation:
US-TX-CARROLLTONOverviewPersonal Loan SpecialistCarrollton, TXNow
Offering a $1,000 Retention Bonus*!The TMX Finance - Family of
Companies is looking for a Personal Loan Specialist to join our
team. As the Personal Loan Specialist, you would be part of a
dynamic corporate culture dedicated to supporting our online
personal loans and Team Members. Our Personal Loan Specialists love
to talk to people and use their ability to provide the
highest-level Sales experience. Whether it's answering a potential
customer's questions or chatting with a current customer, you work
every day knowing that your interactions and sales are helping
people - and we'll give you the tools and training to help you
succeed. Responsibilities
- Interact with and develop customer relationships via telephone
to drive sales and build new business sources.
- Sell online personal loan products to interested
consumers.
- Contact prospective consumers via telephone on sales leads
generated by various online entities.
- Review online documentation to convert prospective applications
to loans. Qualifications
- High School Diploma, GED, or equivalent education
- Minimum 0-3 years' experience in a call center environment
- Sales-experience and a passion for customer service
- Excellent written and verbal communication skills
- Ability to work in a fast-paced and reward, results-driven
environment
- Ability to handle multiple competing tasks with ease and
enthusiasm
- Outgoing personality, sales-driven mindset with an emphasis on
customer service
- Ability to work corporate hours of operation (as early as 7am
CT and as late as 9pm CT), including limited Saturday hours (as
early as 7am CT and as late as 4pm CT)
- Proficiency in Microsoft Office Suite, to include Word, Excel,
and Outlook
- Physical demands for this position frequently include: the
ability to remain in a stationary position, move about freely
inside and occasionally outside of the office, and the operation of
mechanical controls, such as a keyboard.Our Benefits Include*:
- A comprehensive new hire training program designed to help set
you up for success
- Access to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal development
- Professional Development and Mentor Programs plus Ongoing
Training Resources
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail
items, travel, entertainment, and more through TMX Perks
- Traditional 401(k) and Roth 401(k) with Company match
- Flexible Spending Accounts
- Basic and AD&D Life Insurance
- Voluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurance
- Paid Time Off (Accrue 12 days per calendar year plus 2
additional days for each year of service after the first year of
employment, 18 days in total)
- Performance-based career advancement
- Diverse Culture and Inclusive EnvironmentLearn More About UsThe
Online Loan Specialist is a member of the Contact Center, a
division of our Store and Online Support teams, a group of diverse
and talented individuals working steadily behind the scenes to help
create an exceptional customer experience and to operate at the
highest level. Responsible for helping to document our customer
issues, generating customer service cases for leadership to address
the issues, and being an integral part of our brand, our Contact
Center CSRs use their love for business, people, and service to
help manage the relationships with our customers and help people
every day. To learn more about our business and the Contact Center
Team, visit us at Check out what's happening in our Company at .The
information contained herein is not intended to be an all-inclusive
list of the duties and responsibilities of the job, nor is it
intended to be an all-inclusive list of the skills and abilities
required to do the job. The Company may, at its discretion, revise
the job description at any time, and additional functions and
requirements may be assigned by supervisors as deemed appropriate.
Requirements, skills and abilities included have been determined to
illustrate the minimal standards required to successfully perform
the position. *Based on current benefit offering, which is subject
to change with or without notice. Certain benefits are subject to
the terms and conditions of the governing plan documents which
should be consulted for additional details and eligibility
requirements. * New Hires with a start date between November 17,
2022 and January 31, 2023 are eligible to receive a $1,000
Retention Bonus. Eligible employees will receive $500 on the first
paycheck following their 30 th day of active employment, and $500
on the paycheck following their 90 th day of active employment
(subject to eligibility criteria per Company policy). Standard
payroll tax deductions apply. Important: The TMX Finance - Family
of Companies will never ask you for banking or other payment
information at any point during the interview or hiring process,
nor will we conduct an interview via text message. Any official
email correspondence will come from the domain @titlemax.com or
@titlemax.biz. In-store positions are in-person only, remote
options not available. For questions or verification, call 1-
855-TMX-JOBS. All TMX Finance - Family of Companies Are Equal
Opportunity Employers. #INDCORPPI199786986
Keywords: TMX Finance, Carrollton , Online Loan Specialist, Other , Carrollton, Texas
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