Customer Support Specialist
Company: CornerStone Staffing
Location: Carrollton
Posted on: March 10, 2023
|
|
Job Description:
Are you an Customer Service Professional looking to grow with an
organization? CornerStone Staffing is currently recruiting for a
lead CSR role for a Leader in the Customer Support Industry.
Job Title: Customer Support Representative
Location: Carrollton, TX
Pay: $20.19-$21.63/hr.
Schedule:
Monday - Friday, 8:30AM-4:00PM
Job Description:
The Customer Service Representative supports customers by providing
helpful information, answering questions and repsonding to
complaints.
The Customer Service Reps are the front line of support for the
clients and customers and they ensure that customers are satisfied
with products, services and features.
Will make 30-60 calls daily during low and peak seasons
Will provide clients/customers information about their grills
Requirements/Duties:
Positivity and teamwork mentality
Start with calling the customer and attempting to provide
satisfactory resolution before call end
Responsible for entering all orders/returns with correct details
(items, pricing, coding, etc.)
Action customer service inquiries (FIFO) while prioritizing
escalated/hot situations
De-escalate and manage customer conversations that result in a
positive customer experience with our brand
Provide luxury customer service in all methods of communication and
action
Application Process Includes:
Background check
For immediate consideration, send your resume to
To Apply for this Job:
Click the Apply Online button at the top of this page, or below
this job description, then:
If you are currently registered with CornerStone Staffing, click
the I have a username and password and want to log in button to add
yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing,
click the I need to register button to complete the application and
select the Addison Branch.
Keywords: CornerStone Staffing, Carrollton , Customer Support Specialist, Other , Carrollton, Texas
Click
here to apply!
|