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Customer Support Specialist

Company: CornerStone Staffing
Location: Carrollton
Posted on: March 10, 2023

Job Description:

Are you an Customer Service Professional looking to grow with an organization? CornerStone Staffing is currently recruiting for a lead CSR role for a Leader in the Customer Support Industry.

Job Title: Customer Support Representative

Location: Carrollton, TX

Pay: $20.19-$21.63/hr.

Monday - Friday, 8:30AM-4:00PM

Job Description:

  • The Customer Service Representative supports customers by providing helpful information, answering questions and repsonding to complaints.

  • The Customer Service Reps are the front line of support for the clients and customers and they ensure that customers are satisfied with products, services and features.

  • Will make 30-60 calls daily during low and peak seasons

  • Will provide clients/customers information about their grills


    • Positivity and teamwork mentality

    • Start with calling the customer and attempting to provide satisfactory resolution before call end

    • Responsible for entering all orders/returns with correct details (items, pricing, coding, etc.)

    • Action customer service inquiries (FIFO) while prioritizing escalated/hot situations

    • De-escalate and manage customer conversations that result in a positive customer experience with our brand

    • Provide luxury customer service in all methods of communication and action

      Application Process Includes:

      • Background check

        For immediate consideration, send your resume to

        To Apply for this Job:

        Click the Apply Online button at the top of this page, or below this job description, then:

      • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

      • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Addison Branch.

Keywords: CornerStone Staffing, Carrollton , Customer Support Specialist, Other , Carrollton, Texas

Click here to apply!

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