Solutions Architect - Artificial Intelligence
Company: Southwest Airlines
Location: Dallas
Posted on: May 6, 2024
Job Description:
Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment
with equal opportunity for learning and personal growth. Creativity
and innovation are encouraged for improving the effectiveness of
Southwest Airlines. Above all, Employees will be provided the same
concern, respect, and caring attitude within the organization that
they are expected to share externally with every Southwest
Customer.
Job Description:
Southwest Airlines promises to provide Employees with equal
opportunity for learning and personal growth. The Solutions
Architect supports the Architecture Emerging Trends and Innovation
Team within Southwest to define solutions that align to enterprise
strategies and standards. They'll define the AI architecture by
adding tools and processes, participate in the design and
implementation of enterprise artificial intelligence solutions, and
provide guidance and support for all aspects of arterial
intelligence including and not limited to traditional AI/ML,
generative AI and embedded AI. The Solutions Architect is a strong
communicator and problem solver who is ready to drive the future of
Southwest's Technology.
Additional Details:
- This role is offered as a remote workplace position, which may
require travel for trainings, meetings, conferences, etc. Outside
of those required visits, the majority of your working time may be
spent in a remote location, away from our Corporate Campus. Please
note, while this is a remote position, there is limited group of
states or localities ineligible for Employees to regularly perform
their work off-site. Those ineligible locations are: Alaska,
Delaware, New Jersey, North Dakota, South Dakota, Vermont, West
Virginia, and Wyoming.
- U.S. citizenship or current authorization to work in the U.S.
required and no current or future work authorization sponsorship
available.
Southwest Airlines is an Equal Opportunity Employer. We continue to
look for opportunities to reflect the communities we serve, and
welcome applicants with diverse thoughts, backgrounds, and
experiences.
Responsibilities
- Partner with Technology Teams to establish an architecture that
meets SWA technology standards
- Partner with business & technology Stakeholders to establish
the technical strategy/roadmap for a business domain product(s) or
product line(s) that will enable long-term business
outcomes
- Operate as a trusted advisor for the business, work to define
the business intent and non-functional requirements, and provide a
comprehensive architecture that will meet business needs
- Contribute to the growth of the SWA Technology Teams through
hiring, coaching, and mentoring
- Promote architecture technology standards and contribute to SWA
technology standards
- Research current and emerging technologies and identify
technologies that can accelerate business value delivery
- Seek opportunities to improve SWA technical competency
actively
- Design, build, refactor or operate distributed large scale and
impactful IT projects - either on premises or in the cloud
- May perform other job duties as directed by Employee's
Leaders
Knowledge, Skills and Abilities
- Knowledge of a modern programming language (e.g. Python,
JavaScript, Go, .Net, Java, etc.)
- Knowledge of working in a technology domain such as distributed
large-scale web, mobile applications, APIs, Cloud, Event Streams,
DevOps, Serverless, Big Data, and Analytics
- Skilled in excellent verbal and written communication with
Stakeholders to achieve the desired architectural outcomes
- Ability to use logic and reasoning to identify the strengths
and weaknesses of alternative solutions, conclusions or approaches
to problems
- Ability to understand and apply information to contribute to
the organization's strategic plan
- Ability to bring others together and trying to reconcile
differences
- Ability to understand the implications of new information for
both current and future problem-solving and
decision-making
- Skilled in Architecture Design Tools (e.g. Draw.io,
Visio)
- Skilled in Software programming paradigms (e.g. Object
orientated, Functional)
- Skilled in Software versioning software and best practices
(e.g. Git)
Education
- Required: High School Diploma or GED
- Required: Bachelor's Degree or equivalent work experience - in
Management Information Systems, Computer Science, Business
Administration, or equivalent experience or formal training
Experience
- Required: Expert-level experience, expansive and far reaching
knowledge in architecture design and implementation of large scale
distributed systems
- Preferred: Understanding of Deep Learning, Machine Learning
models and frameworks, workflow and pipelines of ML, and data
science concepts including statistical analysis, data preprocessing
and data manipulation
- Preferred: Familiarity with Natural Language Processing
techniques and frameworks for processing and analyzing human
language
- Preferred: Experience in cloud platforms such as AWS and
implementing AI within cloud environments using AI and cloud
frameworks to build highly scalable, resilient systems
- Preferred: Experience in developing and deploying machine
learning models including selecting appropriate algorithms,
training models and optimizing performance
- Preferred: Experience in AI patterns and techniques such as
RAG, Transfer Learning, Ensemble Learning, Anomaly Detection,
Natural Language Processing patterns (example word
embeddings)
- Preferred: Familiarity with NLP accuracy testing tools and
techniques to verity model performance by evaluating similarity
between generated and reference texts looking for common AI errors
such as hallucinations
Licensing/Certification
- N/A
Physical Abilities
- Ability to perform work duties from [limited space work
station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English
language to meet the demands of the job
- Ability to use a computer and other office productivity tools
with sufficient speed and accuracy to meet the demands of the
job.
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance
standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the
United States as defined by the Immigration Reform Act of
1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as
described in established guidelines
Pay & Benefits
- Competitive market salary from $158,950 per year to $176,600
per year* depending on qualifications and experience. For eligible
Leadership and individual contributor roles, additional bonus
opportunities are available and awarded at the discretion of the
company.
- Benefits you'll love:
- Fly for free, as a privilege, on any open seat on all Southwest
flights (your eligible dependents too)
- Up to a 9.3% 401(k) Company match, dollar for dollar, per
paycheck *
- Potential for annual Profit Sharing contribution toward
retirement - when Southwest profits, you profit**
- Explore more Benefits you'll love:
https://careers.southwestair.com/benefits
- *Pay amount does not guarantee employment for any particular
period of time.
**401(k) match contributions are subject to the plan's vesting
schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan's vesting
schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Keywords: Southwest Airlines, Carrollton , Solutions Architect - Artificial Intelligence, Other , Dallas, Texas
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