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Senior Operations Analyst

Company: TMX Finance
Location: Carrollton
Posted on: January 12, 2022

Job Description:

Requisition ID 2021-12637Category: OperationsLocation: US-TX-CarrolltonOverviewSenior Operations AnalystCarrollton, TXThe TMX Finance-- Family of Companies is looking for a Senior Operations Analyst to join our team and become a key player in performance outcomes for store and corporate operations. Reporting to the Associate Director of Operations, you will use your Microsoft Office proficiency and reporting knowledge to complete projects crucial to understanding the performance of the business.This is an in-office position. The health and well-being of our Team Members, their families, and our customers remain a top priority for us. That's why we've taken a number of steps to help maintain a clean and safe environment where Team Members can thrive, and customers can feel safe. Currently, in our stores and Corporate offices, we're practicing social distancing, wearing face coverings (subject to certain exemptions), cleaning frequently, and following state and local requirements as well as Center for Disease Control (CDC) guidelines to help ensure a clean and safe environment for all. As the situation evolves, changes may be made to our practices, in line with state and local mandates as well as CDC-guidelines. ResponsibilitiesCreate operational score cards for corporate office and field teams to drive key Company initiatives on a variety of production-based items.Maintain and manage the flow of campaign data for field execution, includes analysis on results and performance optimization.Manage, select, validate and assess the Key Performance Indicators (KPI) tools that drive our stores and corporate desk behavior to achieve company targets. This includes working directly with our data and IT teams to present the KPIs within our company software tools.Analyze store and company results in a wide array of metrics and indicators. Accurately model and forecast near term results and recommend defined actions to achieve expectations.Gather intel on store operation's culture and prioritization while updating leadership of informed of risks to execution and results. Ability to identify and validate proper data sources, securing data from those sources and creating repeating reporting, scheduled weekly reports, and providing behavior and strategic analysisUtilize data management skills, business acumen, and cross departmental relationships to positively impact behaviors and strategy. QualificationsBachelor's Degree8+ years of experience in an analyst/operations roleAbility to work in a fast-paced environmentStrong prioritization and organizational skillsStrong written and verbal communication skillsMust be proficient in Microsoft Office SuiteMust be advanced in ExcelFunctional use of SQL, Power BI, Tableau or other comparable analytics platformPhysical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.Learn More About UsThe Senior Operations Analyst is a member of the Operations Team. This team is comprised of experienced corporate operations leaders who are the epicenter of our stores' overall success. With a diverse subset of departments, this team is dedicated to strengthening the framework of our business and ensuring our stores are operating at the highest level. To learn more, visit us at out what's happening in our Company at information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. All TMX Finance-- Family of Companies Are Equal Opportunity Employers. #INDCORPPI158465418

Keywords: TMX Finance, Carrollton , Senior Operations Analyst, Professions , Carrollton, Texas

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