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Company: HomePro
Location: Carrollton
Posted on: January 15, 2022

Job Description:

HomePro is looking for an experienced technician to join our team. You will be responsible for installing the customers purchased home theater equipment, camera system, and networking components. Making sure all systems are functional and giving the customer a demo of the system. This position requires at least 2+ years in-field residential/commercial audio/visual installations.
Job Responsibilities:

  • Provide customer service and support during field visits.
  • Manage all on-site installation, maintenance, repairs and testing to ensure proper operation.
  • Diagnose errors and technical problems and determine proper solutions.
  • Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.
  • Satisfy customer needs by making appropriate recommendations.
  • Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
  • Maintain proper inventory levels to ensure first call resolution.
  • Independently seek additional industry specific training.
    Job Skills and Qualifications:
    • A minimum of five years' experience with security system installation and/or repair.
    • Ability to perform complex troubleshooting and repair on home automation and A/V equipment.
    • Strong computer skills and a high-level understanding of mobile applications.
    • Superb customer service, communication and self-management skills.
    • Ability to adapt to a dynamic work schedules and flexible shifts.
    • Able to lift 50-60 lbs.
    • Working on ladders, in crawl spaces and within attics.
    • A valid driver's license and clean driving record.
    • Pass a background check and drug screen.
      System Experience (not all required):
      • Security
        • Honeywell Vista, Lyric and Lynx
        • 2GIG GoControl
        • Qolsys IQ2
        • Interlogix NetworX
        • DSC Power Series
        • Surveillance
          • Honeywell
          • Zuum
          • Media
            • Denon
            • Epson
            • Sonos
            • Control
              • Clare Controls
              • Savant
              • Control 4Keywords: Home Security / Home Automation / Home Media / Home Theatre / Media Installation / Media Install / Media Integration / Smart Home / Home Automation / Custom Home Theatre

Keywords: HomePro, Carrollton , INSTALLATION TECHNICIAN - HOME MEDIA - AV, Professions , Carrollton, Texas

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