HVAC Install Helper

Company: Cinch Home Services
Location: Carrollton
Posted on: May 12, 2022

Job Description:

HVAC Parts runner / Install HelperCinch makes it easy for everyone to enjoy their home to the fullest, regardless of whether they own or rent. Building upon 40 years of proven experience, Cinch uses smart, modern tools and a seamless customer support network to remove the guesswork around preventing, diagnosing, and solving a wide variety of home-related issues. The In-Home Services organization within Cinch is a newly formed business unit central to the strategic ambitions for the company. In-Home Services will transform Cinch's business through the use of technology, sales, On-Demand home services, and warranty products. The In-Home Services organization and Cinch share genuine commitment to providing unmatched service and value, ensuring effortless control over the ever-evolving life of a home.Purpose:As an HVAC Install Helper, you will be responsible for partnering with the HVAC Install Lead to provide exceptional customer service while installing, starting up and troubleshooting new HVAC systems in the customer's home. Additionally, you will also be responsible for communicating with customers regarding their systems, promoting and selling Cinch maintenance plans and whole home warranty options.Summary of Responsibilities:* Assist with the installation of HVAC systems in residential properties* Promote and sell Cinch maintenance and home warranty plan options to customers* Install, maintain, and repair roof units for heating and air conditioning as well as the units inside residential properties* Ensure all HVAC systems remain compliant with industry standards and regulations* Operate a variety of hand and power tools needed for HVAC installation* Follow instructions for picking up and delivering parts, tools, materials, and supplies to and from the job site* Ensure all tools, materials, and equipment are in good working order* Properly record system component information and repair requirements for all service jobs per company policy* Meet key performance metrics, scheduling demands, and company warranty product attachment goals* Attend team meetings as instructed on time* Look for ways to improve business performance and enhance the customer experience* Maintain truck stock inventory and parts documentation process per the company guidelines and standardsQualifications:* Ability to work well within a team-oriented environment and build effective relationships within the team* Must display strong communication skills and technical competence* Knowledge of structural and design of HVAC systems and electrical codes* Follow OSHA requirements and safety precautions per company procedures and policies* Results oriented and customer focused* Strong time management skills and a self-starting mentality* Ability to lift up to 50lbs on a regular basis* Good driving record and valid driver's licenseExperience/Other Requirements* Residential HVAC installation experience in the field or equivalent experience within a Technical Trade School preferred* Interpersonal skills necessary to maintain effective relationships and communicate with a diverse group of senior leadership, managers, customers, and staff either in person, via telephone or via e-mail* Ability to work a flexible schedule based on the needs of the business, to include an on-call rotation* High level of attention to detail and accuracy* Current EPA certification and TDLR Registration* Ability to pass a drug test and background check* NATE certification is a plusEducation:High School Diploma or GED required

Keywords: Cinch Home Services, Carrollton , HVAC Install Helper, Professions , Carrollton, Texas