Business Solutions Analyst II

Company: AmerisourceBergen
Location: Carrollton
Posted on: June 20, 2022

Job Description:

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!What you will be doingAs of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.PRIMARY DUTIES AND RESPONSIBILITIES:

• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
• Conducts data gathering and analysis to understand business strategy requirements.
• May contribute to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
• Provides input from a business and IT perspective.
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities, and may advise on options.
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
• May analyze customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
• Documents current business processes and models.
• May assist in the business process redesign.
• May provide assistance in business case development (i.e., research, data collection).
• May develop user test cases and validates test results during testing.
• May execute test cases.
• May investigate, resolve and escalate problems and develop recommendations for resolution.
• Identifies need for technical assistance to help in problem resolution.
• Keeps customers informed of problems, issues, and resolutions.
• Analyzes performance metrics to ensure customer satisfaction.
• May manage customers' expectations.
• Ensures IT solutions meet customers' needs.
• Coaches and transfers knowledge to less experienced team members.What your background should look likeEXPERIENCE AND EDUCATIONAL REQUIREMENTS:
  • Bachelor's degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.
  • Typically requires 3-5 years of relevant technical or business work experience.
  • Requires working knowledge of business operations and systems requirements processes.
  • Working knowledge of IIBA principles and practicesMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
    • Minimum 3 years relevant technical or business work experience.
    • Ability to work collaboratively within a team / group setting.
    • Excellent verbal and written communication skills.What AmerisourceBergen offers
      We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
      
      Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.ScheduleFull timeAffiliated Companies:Integrated Commercialization, LLCEqual Employment OpportunityAmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Keywords: AmerisourceBergen, Carrollton , Business Solutions Analyst II, Professions , Carrollton, Texas