Credit / Collection Analyst

Company: MAC
Location: Carrollton
Posted on: January 26, 2023

Job Description:

Pos ition Summary: Provide a variety of credit and collection functions by contacting and collecting past due accounts. Also provides support in the sending of pre-lien notices and exercising lien rights when necessary.
Maintains and reconciles accounts receivable ledger accounts, and reports. Assists with deductions and disputes.

Job Responsibilities:

• Collects open accounts receivable due from customers. .
  
  
  
  
  
  
  Reconciles disputed balances / amounts on customer accounts.
  
  
  
  
  
  
  Contacts customers by phone, email, and by collections letters providing invoicing/supporting documents
  
  
  
  
  
  
  Acts as a liaison between the customer, Sales, and Project Managers to resolve billing issues.
  
  
  
  
  
  
  Prioritizes customer efforts by largest and oldest invoices based on criteria provided by Credit Manager
  
  
  
  
  
  
  Works with the lien agent, the Credit Manager, and the Director of Credit in sending pre-lien notices and identifying accounts that require lien or bond claims to be filed.
  
  
  
  
  
  
  Works proactively to resolve deductions and disputes by addressing specific customer issues with Credit Manager or Supervisor, Operations, PM's, and AE's.
  
  
  
  
  
  
  Performs other duties and responsibilities as requested or required.
  
  
  
  
  
  
  
  
  
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  Job Skills Requirements:
  
  

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• Strong attention to detail, must be flexible, adaptable, and self-motivated.
  
• Must have excellent verbal / written communication skills.
  
• Must have great follow-through skills, ability to prioritize and multitask, strong organizational skills, problem solving and be detailed oriented.
  
• Proven ability to work independently, multi-task, and prioritize.
  
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook required.
  
• 5+ years minimum experience in Commercial / B2B collections required.
  
• Knowledge & experience in Texas Lien Laws / Bond Claim process a plus.
  
• Knowledge of process in sending Notice to Owner, Liens, Stop Notices, and Bond Claims a plus.
  
• Proven negotiation/people skills a plus.
  
• Prior collections experience in a Construction based organization a plus.
  
• Experience in working with a multilayer of internal contacts and Senior Management.
  
• Very adaptable responds effectively to changes in situation or information.
  
  
  Education Requirements:
  
  
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  • High School diploma or equivalent/Some college course work preferred
    
  • Associate degree in accounting a plus
    
    
    
    Experience Requirements:
    
    
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    • Minimum of three to five years of commercial collections experience required preferably in Construction Security/Construction Industry with End User and Contractor customer base.
      
      
      Certifications & Licenses:
      N/A
      
      Protective Clothing Required:
      N/A
      
      Physical Demands:
      While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to stoop, bend, or reach above the shoulders. The colleague may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
      
      Work Environment:
      The position is an office-based position.

Keywords: MAC, Carrollton , Credit / Collection Analyst, Professions , Carrollton, Texas