Genesys Architect / Developer-W2 Role
Company: RACube Technologies LLC
Location: Frisco
Posted on: April 25, 2024
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Job Description:
Job Title: Genesys Cloud Architect / Developer (Hybrid)
Location: Austin, TX
W2 Role
Minimum Requirements:
8 years Required -Telephony/VoIP experience with a focus on Contact
Center applications
8 years Required - Experience with a focus on cloud based contact
center applications CCaaS
8 years Required - Experience with Genesys CX Cloud installation,
implementation and configuration
8 years Required - Advanced hands-on experience in migration
strategy planning and execution from a legacy on premise/ hosted
contact center platform to a CCaaS Genesys platform.
8 years Required - Architect Call flows, IVRs, skills, permissions,
roles, data points, user, etc.
8 years Required - Strong understanding of communication
infrastructure, device compatibility and integration with CCaaS
platforms.
8 years Required - Hands on experience and knowledge with cloud
providers (Genesys, Google Cloud, AWS).
8 years Required-Strong proficiency with configuring and optimizing
cloud platforms for telecom applications, ensuring performance,
reliability, and security
Keywords: RACube Technologies LLC, Carrollton , Genesys Architect / Developer-W2 Role, Professions , Frisco, Texas
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